Automation

Workflow, operations and business process automation.

Automation23 Sept 20264 min read

Ticketing time limits and automated PNR housekeeping

Every unticketed airline booking has a deadline. How booking platforms track ticketing and payment time limits, warn customers, issue or cancel on time, and keep reservations clean across GDS and NDC channels.

Automation5 Aug 20263 min read

Automating travel back-office operations: reconciliation, refunds and queues

Most travel operations cost sits after the booking. How to automate supplier reconciliation, schedule changes, refunds, invoicing and exception queues, where AI helps, and how to keep humans in control of the hard cases.